Homester Data Safety & Security Statement

Homester collects only the information needed to provide account access, household continuity features, uploaded artifact storage, search, reminders, diagnostics, and product reliability.

Depending on how you use Homester, we may collect:

Account information

• Name
• Email address
• User ID
• Optional phone number, if used for account management, security, or recovery

Household and property information

• Property address or household location details that you choose to enter
• Household assets, such as appliances, systems, vehicles, and equipment
• Providers, service history, notes, reminders, and maintenance records
• User-generated household content that you manually enter

Uploaded artifacts

• Photos
• Files and documents
• Receipts
• Invoices
• Manuals
• Warranty documents
• Service records
• Emails or email content that you choose to submit or forward to Homester

Purchase and service history

Homester may collect purchase history when you upload or enter receipts, invoices, warranty records, product registrations, or service records.

App activity and diagnostics

Homester may collect limited app activity, performance, diagnostic, and crash information to operate, troubleshoot, secure, and improve the service.

This may include:

• App interactions
• In-app search activity
• Crash logs
• Diagnostics
• Other app performance data
• Device or other identifiers used for account management, diagnostics, or service reliability

Homester does not currently request or collect device location for core app functionality.

Homester does not currently collect:

• Device GPS location
• SMS or MMS messages from your device
• Device contacts
• Calendar events
• Broad in-app messages unrelated to Homester functionality

If Homester later adds support for user-submitted SMS receipt content, account recovery texts, calendar integrations, contact import, or other connected data sources, we will update our disclosures before or when those features are made available.

Files, photos, screenshots, PDFs, emails, and other artifacts that you upload may contain embedded metadata depending on the device, application, or service that created them.

This metadata may include:

• File names
• Timestamps
• Device or camera information
• Document properties
• Location metadata embedded in photos, if enabled on your device

Homester does not need device location permission to receive a user-uploaded file. However, if an uploaded file already contains embedded metadata, that metadata may be stored as part of the original artifact.

Homester uses uploaded artifacts to provide evidence-backed household continuity, search, reminders, and retrieval features.

Homester uses collected data for the following purposes:

App functionality

To provide core Homester features, including:

• Account access
• Property and household profiles
• Asset records
• Provider records
• Uploaded artifact storage
• Search and retrieval
• Maintenance timelines
• Reminders
• Evidence-backed household continuity records

Account management

To create, authenticate, maintain, secure, and support user accounts.

Security and compliance

To help protect accounts, detect abuse, troubleshoot problems, maintain service integrity, and comply with applicable obligations.

Developer communications

To communicate with users about account access, support, service updates, security notices, and product-related matters.

Analytics and diagnostics

To understand app usage, diagnose issues, improve reliability, and maintain service quality.

Homester’s analytics focus on product behavior and service health, not the substance of private household records. For example, Homester may measure whether an upload succeeded, but does not use document contents for unrelated marketing or third-party profiling.

Homester intends to provide users with controls for optional app analytics.

Where analytics opt-out is available, Homester will use that preference to limit optional analytics collection. Some operational, security, crash, or diagnostic information may still be necessary to operate and protect the service.

Homester distinguishes optional analytics from required service, security, account, and diagnostic data.

Homester does not sell user data.

Homester does not share household data with third parties for their own independent marketing, resale, behavioral advertising, or unrelated commercial use.

Homester may use trusted service providers and processors to operate the service. These providers may help with:

• Cloud hosting
• Data storage
• Authentication
• Security
• Diagnostics
• Crash reporting
• Customer support
• Analytics
• OCR, document processing, or AI-assisted extraction
• Email, infrastructure, or operational tooling

These providers are used to support Homester’s functionality and operations. They are not intended to use Homester user data for unrelated independent purposes.

Homester may use OCR, rules, automation, and AI-assisted processing to help extract useful information from uploaded artifacts.

Examples include:

• Identifying document type
• Extracting dates, providers, products, assets, warranty details, or service events
• Suggesting household records or reminders
• Improving search and retrieval

Homester’s design principle is that important household continuity remains evidence-backed. AI-assisted outputs are traceable to uploaded artifacts, user-entered records, or other supporting context.

Homester should not use AI to invent household facts.

Homester uses security controls intended to protect user data during transmission, storage, and access.

These controls may include:

• Encryption in transit
• Access-controlled cloud storage
• Authentication controls
• Authorization checks
• Secure application infrastructure
• Operational logging and monitoring
• Administrative access controls
• Separation of user accounts and household records
• Review of third-party processors and service providers

No online service can guarantee absolute security, but Homester is designed to treat household continuity data as sensitive operational information.

Users choose what household information to enter or upload into Homester.

Many types of Homester data are optional, including:

• Property details
• Photos
• Files and documents
• Receipts
• Warranties
• Service records
• Household notes
• Search and retrieval activity
• App analytics where opt-out is supported

Some data is required to operate an account, such as email address and user ID.

Homester provides a way for users to request deletion of their account and associated data.

A deletion request may include:

• Account information
• Property records
• Uploaded artifacts
• Extracted household continuity records
• Notes, reminders, providers, assets, and related data

Some limited information may be retained when necessary for security, legal, fraud prevention, accounting, dispute resolution, or compliance reasons.

To request account and data deletion, visit the deletion request page.

Homester retains user data for as long as needed to provide the service, maintain account access, support household continuity, comply with legal obligations, resolve disputes, protect security, and enforce applicable terms.

Users may request deletion of their account or data through Homester’s published deletion process.

Homester is intended for household management by adults and is not designed as a service directed to children.

Homester may update this Data Safety & Security Statement as the product evolves, including when new integrations, data sources, account features, or processing capabilities are added.

Material changes should be reflected in Homester’s public policies and, where applicable, platform data safety disclosures.

For privacy, security, account, or data deletion questions, contact:

support@homesterapp.com

For account or data deletion requests, visit:

homester.app/delete-account